--- title: "Product Tour — See FixAhead CMMS Step by Step" description: "Walk through FixAhead in twelve steps, from mapping your assets to reporting on uptime, each shown on the product's own screen." --- # See how FixAhead runs maintenance, step by step FixAhead automates preventive maintenance, tracks every asset, and keeps your team accountable — replacing spreadsheets with real-time control. [Get Started Free](https://app.fixahead.com/signup) Step 1 ## Map your facility Model your facility as deeply as you need — building, floor, room, zone — and place every asset in its location. [Learn more about Asset Management](/features/asset-management/) ![Location tree view with assets](/_astro/fixahead-asset-tree-view-hierarchy-location-category.BzMyT0Pg_2kERhF.webp) ![Location tree view with assets](/_astro/fixahead-asset-tree-view-hierarchy-location-category.BzMyT0Pg_2kERhF.webp) Close Step 2 ## Give every asset a QR code Generate a QR code for every asset and attach its documents (Pro), manuals, and certificates to its profile. Download saves the label as a PNG, which you can print. [Learn more about Asset Management](/features/asset-management/) ![Asset detail page with a QR code label showing the asset's name and FixAhead branding, beside its Documents panel](/_astro/fixahead-asset-detail-branded-qr-label-lift.DvXXigzW_Z1nBll6.webp) ![Asset detail page with a QR code label showing the asset's name and FixAhead branding, beside its Documents panel](/_astro/fixahead-asset-detail-branded-qr-label-lift.DvXXigzW_Z1nBll6.webp) Close Step 3 ## Schedule preventive maintenance Set up preventive maintenance on any frequency — daily, weekly, monthly, or yearly — and generate work orders in advance so your team has time to prepare. Under Library, Preventive Maintenance lists each schedule with its trigger, frequency, and next due date. [Learn more about Preventive Maintenance](/features/preventive-maintenance/) ![Preventive Maintenance list with each schedule's trigger type, asset, frequency, and next due date, and overdue schedules marked](/_astro/fixahead-preventive-maintenance-list.JOpPqxMK_uDU02.webp) ![Preventive Maintenance list with each schedule's trigger type, asset, frequency, and next due date, and overdue schedules marked](/_astro/fixahead-preventive-maintenance-list.JOpPqxMK_uDU02.webp) Close Step 4 ## Let anyone report a problem Anyone scans a QR code to report an issue — no account, no app download — and the report lands with its location and asset. [Learn more about Issue Tracking](/features/issue-tracking/) ![Public issue reporting form with description, photos, name, and email](/_astro/fixahead-public-issue-reporting-form-desktop.DNKsApYH_Z2n2emL.webp) ![Public issue reporting form with description, photos, name, and email](/_astro/fixahead-public-issue-reporting-form-desktop.DNKsApYH_Z2n2emL.webp) Close Step 5 ## Triage issues on one board Drag reported issues between columns to triage them, then assign and track resolution from one view. Open the menu on a Reported or Under Review card and choose Create Work Order. [Learn more about Issue Tracking](/features/issue-tracking/) ![Issues board in four columns, Reported, Under Review, Assigned, and Closed, with a card's menu open at Create Work Order](/_astro/fixahead-issues-board-card-menu-create-work-order.Dsj1DXwj_Z1gBk3O.webp) ![Issues board in four columns, Reported, Under Review, Assigned, and Closed, with a card's menu open at Create Work Order](/_astro/fixahead-issues-board-card-menu-create-work-order.Dsj1DXwj_Z1gBk3O.webp) Close Step 6 ## Create the work order The wizard steps through priority, due date, technician assignment, and procedure (Pro) in one flow. Press Add Work Order to go on to Assignment, where you choose the technicians and the procedure. [Learn more about Work Orders](/features/work-orders/) ![Create Work Order form at its Work order step, with the name, due date, asset, priority, and description fields](/_astro/fixahead-create-work-order-modal-step1-work-order.CupDf5cd_Z1zOBzy.webp) ![Create Work Order form at its Work order step, with the name, due date, asset, priority, and description fields](/_astro/fixahead-create-work-order-modal-step1-work-order.CupDf5cd_Z1zOBzy.webp) Close Step 7 ## Assign the right technicians Every work order shows its main technician and any others, so everyone knows who is responsible before they arrive on site. [Learn more about the Mobile App](/features/mobile-app/) ![Mobile technician assignment view for work orders](/_astro/fixahead-mobile-work-order-technician-assignment.7eUu3ZKP_Z1IqsxU.webp) ![Mobile technician assignment view for work orders](/_astro/fixahead-mobile-work-order-technician-assignment.7eUu3ZKP_Z1IqsxU.webp) Close Step 8 ## Follow the checklist on site (Pro) Technicians mark each task complete as they go and attach photo evidence to the step it belongs to. The Android app works offline for assigned work orders, and the work syncs when the connection returns. [Learn more about the Mobile App](/features/mobile-app/) ![Mobile work order tasks checklist with photo evidence per step](/_astro/fixahead-mobile-work-order-tasks-checklist.un3JkCC5_1DmGd0.webp) ![Mobile work order tasks checklist with photo evidence per step](/_astro/fixahead-mobile-work-order-tasks-checklist.un3JkCC5_1DmGd0.webp) Close Step 9 ## Log the parts used (Pro) Technicians record the parts used right on the work order, up to the quantity reserved, and stock updates when the job is marked complete. [Learn more about Inventory & Parts](/features/inventory/) ![Mobile work order parts inventory tracking with quantity controls](/_astro/fixahead-mobile-work-order-parts-inventory.DngPHrwA_SYec4.webp) ![Mobile work order parts inventory tracking with quantity controls](/_astro/fixahead-mobile-work-order-parts-inventory.DngPHrwA_SYec4.webp) Close Step 10 ## Mark complete with notes and a photo When the job is done, the technician adds completion notes and at least one photo, then marks the work order complete. The status changes to Completed at once. [Learn more about the Mobile App](/features/mobile-app/) ![Mobile work order completion form with notes and images](/_astro/fixahead-mobile-complete-work-order-form-filled.5fNFgjSK_Z2rskIg.webp) ![Mobile work order completion form with notes and images](/_astro/fixahead-mobile-complete-work-order-form-filled.5fNFgjSK_Z2rskIg.webp) Close Step 11 ## Keep the full record The timeline captures every status change, from Assigned through Closed. [Learn more about Work Orders](/features/work-orders/) ![Completed work order with Download PDF and Service Report in its header, its Parts tab, and the Comments and Timeline tabs beside it](/_astro/fixahead-work-order-detail-completed-service-report-parts.QfPwz5M4_1yLSfz.webp) ![Completed work order with Download PDF and Service Report in its header, its Parts tab, and the Comments and Timeline tabs beside it](/_astro/fixahead-work-order-detail-completed-service-report-parts.QfPwz5M4_1yLSfz.webp) Close Step 12 ## Report on uptime and reliability (Pro) Track uptime against downtime for every asset and measure reliability with MTBF and MTTR. [Learn more about Reporting](/features/reporting/) ![Asset utilization reports with uptime and downtime analytics](/_astro/fixahead-reports-asset-utilization-uptime-downtime-analytics.BIg7eL6N_2qL9cd.webp) ![Asset utilization reports with uptime and downtime analytics](/_astro/fixahead-reports-asset-utilization-uptime-downtime-analytics.BIg7eL6N_2qL9cd.webp) Close ## Ready to get ahead of breakdowns? Start free. No credit card required. [Get Started Free](https://app.fixahead.com/signup)