CMMS for Hospitality
Real-time visibility across all properties
Your hotel maintenance dashboard shows daily operations: open issues, active work orders, on-time completion rate, and team workload. Filter by property to see per-hotel metrics.
- Per-property dashboard with daily KPIs
- On-time completion tracking for SLA management
- Open issues and work order status at a glance
Manage maintenance teams across properties
Each property has its own maintenance team. Track technician assignments, hourly rates, and workload distribution. Skill-based assignment ensures the right person handles each request.
- Multi-property team management
- Hourly rates for cost tracking per work order
- Real-time notifications when technicians are assigned
Housekeeping reports issues in seconds
Place QR codes in guest rooms, lobbies, and common areas. Housekeeping scans to report — broken AC, leaking faucet, damaged furniture. No app download, no login required. Issues go straight to the maintenance queue.
- QR code scanning for instant issue reporting
- No account needed for housekeeping staff
- Domain restriction limits reports to hotel email addresses
Maintenance staff resolve issues on the spot
When a guest reports a broken AC or leaking faucet, your technician gets a push notification instantly. They open the work order on their phone, follow the repair checklist, and capture photo evidence — all without returning to the front desk.
- Instant push notifications for guest-impacting issues
- Photo evidence of repairs for guest service records
- On-site completion without leaving the guest floor
Track every open job across properties
Property managers see real-time work order status for every hotel — which jobs are assigned, in progress, or completed. No more calling each property to ask what's outstanding.
- Per-property work order lists with status filters
- Priority badges highlight guest-impacting issues
- Real-time updates as technicians complete jobs
Scenario: Hotel Property Maintenance
A hotel chain operates 5 properties. Housekeeping staff report issues via QR codes in rooms and common areas. Guest-impacting issues — broken AC, leaking faucet — are flagged as high priority and immediately assigned.
- Technicians receive instant notifications when assigned
- Each property maintains its own parts inventory with reorder alerts
- Per-hotel dashboard filtering for the maintenance manager
- Multi-language support serves international teams
