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Facility Management CMMS

Manage multiple buildings with reports for each location, public issue reporting, and cost tracking.

Multiple buildings with different equipment and SLAs
No reporting for each building, for client meetings
Tenants have no easy way to report maintenance issues
Technician workload imbalanced across locations

Free forever, no card needed

Dashboards for each building, for client reporting

Filter the dashboard by location. Show Client A KPIs for their building in monthly reviews. Work order reports (Pro) by location track average resolution hours and maintenance costs.

  • The maintenance dashboard, filtered by location
  • Work order reports per location with average resolution hours
  • Compare how much maintenance each building needs
Maintenance overview dashboard with a Locations filter

Tenant issue reporting via QR codes

Place QR codes in common areas, lobbies, and restrooms. Tenants scan to report problems — no account needed, no app to download. You can switch on email verification, then limit reports to listed email domains, to keep them legitimate.

  • Simple reporting for building occupants
  • Reports limited to listed email domains, once verification is on
  • Email verification, switched on or off, to confirm identity
Who creates work orders when operators call maintenance
Preferences page with the Issue Reporting Setting: email verification switched on, domain restriction switched off

Manage technician teams across properties

Balance workload across technicians. Track hourly rates for cost reporting, and bill clients accurately with labor and parts costs (Pro) per work order.

  • Technician workload distribution across locations
  • Hourly rates for accurate labor cost tracking
  • Assign by skill (Pro), for the right technician at the right site
Technician management with roles and hourly rates

Technicians manage jobs across buildings from their phones

Field technicians see their assigned work orders with priority and due date on each. No more calling the office to check what's next. Start a job, follow the checklist (Pro), mark complete — all from the mobile app. The Android app works offline for assigned work orders, and the work syncs when the connection returns.

  • Assigned work orders with priority and due date
  • Start, put on hold, and complete jobs from the field
  • Push notifications when new work orders are assigned to them
Learn more about the Mobile App
Mobile work order list on the Completed tab, with three completed work orders

Document completed work with photo proof

Before marking a work order complete, technicians capture photo evidence of the repair. Facility managers share these with clients as proof of service — no more 'was it actually fixed?' conversations.

  • Photo evidence captured on-site before marking the job complete
  • Completion notes describe exactly what was done
  • Client-ready documentation for service verification
Learn more about the Mobile App
Mobile work order checklist with tasks and photos

Managing Multiple Client Buildings

A facilities management company services 20 client buildings. Each is modeled in FixAhead's location hierarchy, for example Client A, Building 1, Floor 1, Room 101. The dashboard filters by location for client-specific KPIs.

  • Tenants report issues via QR codes placed in common areas
  • Technician workload reports (Pro) balance assignments across teams
  • Work order costs go straight into client billing exports
Asset utilization report with uptime and downtime chart
Location HierarchyLocation ReportsDashboard FilteringPublic Issue ReportingQR CodesTechnician WorkloadMulti-LanguageCost TrackingExportMobile App

Ready to get ahead of breakdowns?

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